Questions fréquentes

Good to know.

Reservations, parking, dietary needs, dogs, laptops — the questions our guests ask us most.

Visiting

Do you take reservations?

Reservations are available at our Bellevue flagship only — book on OpenTable. At Mercer Island and Kirkland, simply walk in: there is always table service. Our Microsoft campus counter is to go only, for badge holders.

Where can I park?

Bellevue — underground parking at Soma Towers, free for up to 2 hours. Mercer Island — free for up to 2 hours in the adjacent parking lot. Kirkland — street parking is widely available around Lake Street.

Are children welcome?

Absolutely — and we have high chairs at every café.

Can I bring my dog?

Dogs are welcome on our patios in Bellevue, Mercer Island and Kirkland.

Can I work from the café with my laptop?

Yes, and there is no time limit. We only ask that you keep calls and volume considerate of the guests around you.

What are your hours?

See Locations & hours for each café. Breakfast and brunch are served until 2pm; dinner is served in Bellevue, Wednesday to Saturday.

Food & drink

Do you have gluten-free, vegetarian or vegan options?

Beyond what is on the menu, our chef is always happy to accommodate dietary needs — just let your server know when you order.

I have a food allergy. What should I know?

Our kitchens handle wheat, milk, eggs and tree nuts, including almonds, and any item may contain or come into contact with them. Please tell your server about any allergy before ordering — we are happy to advise.

Is everything made in-house?

Yes. Everything is made by hand by our own bakers and pâtissiers with 100% French flour and butter — no preservatives, nothing frozen, nothing twice-baked.

Do you serve wine?

Yes — in Bellevue, wines from our own import house, Cépaé, alongside dinner, and dealcoholized wines for guests who prefer not to drink. See the Épicerie & Cépaé page.

Service charge & payment

Why is there a 20% service charge?

It is our version of « service compris », as on every receipt in Paris. It is retained 100% by the restaurant to fund stable base pay for the whole team, from bakers to servers. Read how it works.

Can I still leave a tip?

Yes. Additional gratuity is entirely optional, and goes in full to the team tip pool.

Do you sell gift cards?

Yes — buy an eGift card online, delivered by email.

Ordering, catering & events

Can I order ahead?

Yes — order online for pick-up at your café.

Do you cater?

Yes — from breakfast packages for groups of 12 or more to platters and Grands Desserts. See Catering.

Can I book the restaurant for a private event?

Yes — our Bellevue flagship hosts up to 65 guests seated or 99 standing, as a full or partial buyout, any day. See Private events.

Another question? Write to us at info@lexperienceparis.com